You can enter a discount on the booking summary page, once you have either logged in or created an account with us. On both the mobile app and website, there is a button next to the 'Pay' button that says 'Add Discount'. Click that button to enter your discount code.

Yes. While our teams are more than happy to clean your car wherever you are, they will need sufficient space to complete the job. Please ensure there's room for our professionals to work.

The majority of our onboarded washers will provide water for your valet or detail. However, there maybe some who will require access to water. You can filter your results to only show operators who provide water.

The majority of our onboarded washers will provide power for your valet or detail. However, there maybe some who will require access to electricity. You can filter your results to only show operators who provide electricity.

Yes! We encourage every customer to leave a review after your car wash. Honest feedback is at the core of the Clean Me marketplace. It helps build a trustworthy community and provides valuable information for other users.

Your car wash team will keep you updated when they start the order and finish it. Enable push notifications in the app settings to receive their progress report and other important announcements.

For washers: always keep the Order Status updated. You can do this within the Orders tab. Scroll to 'Update Status' and select from the available options.